How Much Is Shipping?

Free standard shipping is available on qualifying orders, with a US$99 minimum for US deliveries and a C$99 minimum for Canadian deliveries.
Final discounts, shipping options and eligibility are confirmed at checkout based on your destination and the items in your order.

International shipping rates are calculated at checkout based on your destination, shipping method, and carrier selection.

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When Will My Order Ship?

At Hush.Shop, we aim to ship all orders within 24–48 hours of processing.
Please allow up to 2–3 business days for order fulfillment before your package is dispatched from our warehouse.
We ship from both Canada and the United States to ensure faster delivery times, and we proudly offer worldwide shipping.

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Do You Ship to Canada?

Absolutely! We have a dedicated Canadian fulfillment center, and many of our products are made in Canada.
Qualifying Canadian orders have a C$99 standard-shipping minimum; available services and final eligibility are confirmed at checkout. And best of all — no duties or tariffs will be applied to Canadian shipments.

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Do You Ship Internationally?

Yes, we ship globally to most destinations. Our primary carriers include FedEx, USPS/Canada Post, and UPS.
To provide the best shopping experience, we pre-pay duties and taxes at checkout so there are no surprise fees upon delivery.

Please note: we reserve the right to cancel any orders that appear fraudulent or suspicious.

Can I Return or Exchange an Item?

Absolutely. If something isn’t quite right, you can request a return or an exchange — as long as it meets the criteria outlined below. We offer prepaid return labels for your convenience, or you may choose to use your own shipping method.

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Return & Exchange Eligibility

To qualify for a refund or exchange, the following must apply:
• Timeframe: Request a return within 14 calendar days of delivery.
• Condition: Returned items must be:
• Unworn, unwashed, unaltered
• In their original condition with tags attached and in original packaging
• Limits: You may return up to $250 worth of items per order, or a maximum of 4 items, whichever comes first.
• Excluded from return:
• Sale items are final sale and not eligible for return or exchange.
• Shipping fees, duties, gift wrapping, and other third-party charges are non-refundable.

Fit Tip: If you’re unsure about sizing, we recommend ordering one item or size to try before placing a larger order.

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Can I Exchange an Item?

Yes, if the item is available in another size or color, you may request an exchange.
To start a Return or Exchange Request, visit:
🔗 https://thehushshop.com/a/return
Follow the instructions to obtain a Return Merchandise Authorization (RMA). Returns without an RMA will not be accepted.

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What If There’s an Issue With My Item?

We proudly stand behind our craftsmanship. If your item has a manufacturing defect or if there was a shipping error on our end, we’ll take care of it — including the cost of return shipping.

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Additional Information
• A $3.50 restocking fee may apply to returned items.
• All returns and exchanges are subject to approval at the discretion of Hush.Shop.

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Still have questions? Reach out to our friendly customer support team — we’re here to help you find the perfect fit. Chat, Email, Call or Text.

Make your gift unforgettable with our signature Hush.Shop® gift wrap.

Each gift is elegantly presented in a premium magnetic gift box — available in small and large sizes — carefully lined with branded Hush.Shop tissue paper and finished with a hand-tied ribbon bow for a beautifully polished touch.

Want to make it even more special?
Add a personalized note at checkout to create a truly thoughtful and memorable unboxing experience.